All sales are final, with exchanges being first priority, and refunds only being considered if there is no remaining inventory to exchange. The item will be required to be in its original condition and to be shipped back to me first. You will be required to cover the costs to ship the item back to me in exchange for me to ship the replacement to you. Refunds will only be considered for clearly defective items that may have been overlooked during quality control inspections and the item will need to be shipped back to me. Photos may be required and it will need to be within 48 hours of receiving your item (or 48 hours from your tracking number showing as 'delivered'). Orders received over that time frame will not be eligible for exchanging or refunding.